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The service essentially provides up to three different solutions which can all be leveraged simultaneously. Note that the service does not connect Skype for Business meetings to Teams meetings in any way, those are two completely separate Microsoft meeting platforms. These globally deployed services can receive video calls over standards-based SIP or H.323 protocols and the connect that call into a Skype for Business or Microsoft Teams meeting, where that meeting is hosted. The RealConnect Service is comprised of a number of Polycom-managed, Microsoft Azure-hosted virtual servers. At minimum the provided calling option can be manually dialed from a VTC, but additional configuration like local speed dials, infrastructure dialing rules, or ideally the Polycom One Touch Dial service can be leveraged to provide a single ‘Join’ button on supported endpoints to place the call. In an organization which has enrolled and provisioned the service an enabled user’s scheduled meetings will natively include additional instructions (seen in the image below) for joining the meeting from any standards-based endpoint. The heart of a Cloud Video Interop meeting that allows RealConnect to function is a scheduled Skype for Business or Microsoft Teams invitation.

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So, with a trial license as many as five different VTCs can use the service at one given time to join any number of scheduled Skype or Teams meetings. Regardless of the number of Skype and/or Teams meetings occurring at the same time, and regardless of the number of Skype or Teams participants, guests, or PSTN callers, only a VTC connecting into any of these meetings would consume a license and only while the call is active. While the trial comes with 5 concurrent licenses nearly any number of licenses can be purchased as needed. The licensing consumption model is simply based on concurrent usage. Availability can depend on the tenant type (public multitenancy versus various government clouds) and the region (some countries are not currently able to leverage this service).

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A free 60-day trial license is available today for most Microsoft Office 365 tenants worldwide. Access to both services are provided together using the same consumption license, meaning that RealConnect can be used with any Skype and Teams meeting scheduled by any user in the organization. The recently released offering entitled RealConnect for Microsoft Teams added support for Microsoft Teams meetings. The original service offering is referred to as RealConnect for Office 365, but supports Skype for Business Online, Skype for Business Server, and Skype for Business Hybrid environments.

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While an earlier article outlined all of the different RealConnect offerings available this series will focus solely on the cloud-based service model of RealConnect. This Microsoft partner-provided service, commonly referred to as Cloud Video Interop (CVI), allows various standards-based Video Teleconferencing (VTC) endpoints to join scheduled Skype for Business and Teams meetings. This on-premises server is an optional component to the RealConnect service, only needing to be deployed when using Skype for Business Server and/or supporting Cisco endpoints with the One Touch Dial service. Polycom Cloud Relay – outlines the purpose of this component, how it works, and then walks through the steps for deploying a Cloud Relay virtual server on-premises. (A separate article covers the additional configuration for Cisco VTCs.) Polycom One Touch Dial Service – explains what this ancillary service is, how it works, and provides detailed configuration steps for using it with Polycom VTCs. (A future article will cover the additional configuration steps required to support Skype for Business Server or Hybrid deployments with the service.) RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams meetings. This article is the first in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings.

Skype for business mac model.callerror error 5